I wanted to write an offer a hearty TWO THUMBS UP for Chris and the gang at Custom Audio and Video.
We met on the worst of conditions with our boat being broken into and our stereo and video equipment STOLEN.
It meant a whirlwind of calls to the Police, the marina our boat was stored in, the Insurance company, Adjusters – everyone. Most with conflicting opinion on what to do next.
Out of everyone involved, Chris and the guys at Custom Audio and Video were the most professional and thorough in their efforts for us.
Chris was quite understanding and assisted us right from submitting an initial quotation to the Insurance Company to installing the many pieces of equipment – AND insuring that things were installed correctly, worked perfectly, and WE were satisfied with the quality of installation too.
Chris went well beyond our expectations and almost immediately made proper equipment recommendations –improving performance by adjusting the placement of some OEM items, which didn’t initially make sense to Chris for optimum sound and viewing …and he was right ! He also kept us informed every step of the way, and made other recommendations to make our future boating experiences much more enjoyable.
It was MUCH appreciated and I wish them continued success !
Lake Simcoe Boater
"They sell quality. Quality equipment coupled with quality advice and quality workmanship."
"Quality work. I was refered to to Custom Audio as I had just spent a lot of money with another company, but was not satisfied with the sound. The original installers (who shall remain nameless) were unable to resolve. James traced everything, and got me fixed up. "
"Wow Tremendous Service Boys"
"Chris and James both went way out of their way. Great Job! Big SOUND! Clear Sound!"
"Great service, great equipment, great install. What else can I say!"
"Good job guys. I felt like I got a fair shake from you guys. I am very happy with my new speakers. "
"I had a plan before I went in on what I wanted and how I wanted it installed. James worked with me and showed how we could approach it differently and it not only was a better way, but saved me money!"
"I put off installing a remote car starter because I thought it would be a big process and take a long time. Well they got me in quick and installed the remote started in only a few hours and I have to say I LOVE IT!"
"Wow, tremendous Service!"
"“ Thank you Custom Audio Video Newmarket for reinstalling my car audio equipment. I have had them reinstall my equipment in 3 cars now with a few upgrades . They give great advice and make any adjustments you want - as sound is a personal preference and mine is “punchy bass”"
"The system PUMPS and there are NO rattles and there is NO distortion. Nuff said ;-)"
"I went in for a simple stereo upgrade, but I ended up adding a remote starter and get this, heated seats! Who knew they offered this type of service, I sure didn't!"